SJE Rhombus Limited Warranty Policy

Five-Year Limited Warranty Policy We Stand Behind Our Products!

Effective for products manufactured after January 1, 2014

SJE-Rhombus warrants to the original consumer that this product shall be free of manufacturing defects for five years* after the date of consumer purchase. During that time period and subject to the conditions set forth below, SJE-Rhombus will repair or replace, for the original consumer, any component which proves to be defective due to defective materials or workmanship of SJE-Rhombus.

THE FIVE-YEAR LIMITED WARRANTY DOES NOT APPLY TO THE MOTOR START KIT COMPONENTS. SJE-RHOMBUS WILL WARRANTY MOTOR START KIT COMPONENTS, SUPPLIED BY SJE-RHOMBUS FOR ONE YEAR. SJE-RHOMBUS MAKES NO WARRANTIES OF ANY TYPE WITH RESPECT TO MOTOR START KITS SUPPLIED BY A CUSTOMER.

SJE-Rhombus warrants to the original consumer that this product shall be free of manufacturing defects for five years* after the date of consumer purchase. During that time period and subject to the conditions set forth below, SJE-Rhombus will repair or replace, for the original consumer, any component which proves to be defective due to defective materials or workmanship of SJE-Rhombus.

THE FIVE-YEAR LIMITED WARRANTY DOES NOT APPLY TO THE MOTOR START KIT COMPONENTS. SJE-RHOMBUS WILL WARRANTY MOTOR START KIT COMPONENTS, SUPPLIED BY SJE-RHOMBUS FOR ONE YEAR. SJE-RHOMBUS MAKES NO WARRANTIES OF ANY TYPE WITH RESPECT TO MOTOR START KITS SUPPLIED BY A CUSTOMER.

ELECTRICAL WIRING AND SERVICING OF THIS PRODUCT MUST BE PERFORMED BY A LICENSED ELECTRICIAN.

This warranty does not apply to: (a) damage due to lightning or conditions beyond the control of SJE-Rhombus; (b) defects or malfunctions resulting from units not installed, operated, or maintained in accordance with instructions provided, applicable local codes, ordinances, or accepted trade practices; (c) failures resulting from abuse, misuse, accident, or negligence; or (d) units repaired and/or modified without prior authorization from SJE-Rhombus.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

TO OBTAIN WARRANTY SERVICE: The consumer shall assume all responsibility and expense for removal, reinstallation, and freight. Any item to be repaired or replaced under this warranty must be returned to SJE-Rhombus, or such place as designated by SJE-Rhombus. Contact customer service at 1-888-DIAL-SJE (1-888-342-5753) for a Return Materials Authorization number (RMA) on any product being returned for a warranty claim.

ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. SJE-RHOMBUS SHALL NOT, IN ANY MATTER, BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES AS A RESULT OF A BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY.

*Build-A-Panel™ Plus Control Panels and Engineered Custom panels carry a two-year limited warranty (or as quoted). The pressure transducer included with VARIOspeed® products carries a one-year limited warranty.