SymCom Limited Warranty
Terms and Conditions of Sale
Effective January 1, 2009 General Remarks: These Terms and Conditions of
Sale apply to all sales and deliveries effected by SymCom. Any terms or
conditions on the part of the purchaser that are contrary to these shall
not be binding on SymCom, even if they form the basis of the order. Prices:
Subject to change without notice. Minimum order is one hundred-fifty
dollars ($150.00), excluding shipping charges. Terms: Net 30 days from ship
date with approved credit. New customers requesting trade credit must
submit a credit application prior, and receive approval prior to an order
being placed in production. Handling Fee: A $5.00 handling fee will be
assessed on each order. Delivery: Buyer's delivery schedule will be met to
the best of SymCom's ability. SymCom reserves the right to make partial
shipments on any order. SymCom is not responsible for shipping errors on
behalf of the carrier. Freight: All sales are F.O.B., SymCom, Inc., Rapid
City, SD. Shipments will be made by the transportation method selected by
the Buyer whenever practical. Warranty: SymCom warrants its standard
products against defects in material or workmanship for a period of five
(5) years from the date of manufacture. All third-party products are
warranted by their manufacturer and are handled as a pass-through warranty
by SymCom. All custom and private labeled products are warranted for
eighteen (18) months unless otherwise stated in writing. The liability of
SymCom is limited, at its option, to replace, repair, or credit at the
purchase price, for any devices which are returned during the warranty
period and which prove to be defective. This warranty constitutes SymCom's
sole liability here under and is in lieu of any other warranty expressed,
implied or statutory, written or oral, including without limitation, any
implied warranties of merchantability or fitness for a particular purpose
and supersedes any representations made by any person which are
inconsistent with or expand the terms set forth in this document. No person
is authorized to modify this warranty in any way whatsoever. Limits of
Liability: IN NO EVENT, REGARDLESS OF CAUSE, SHALL SYMCOM BE LIABLE FOR (1)
PENALTIES OR PENALTY CAUSES OF ANY DESCRIPTION OR (2) FOR CERTIFICATION NOT
OTHERWISE SPECIFICALLY PROVIDED HEREIN AND/OR INDEMNIFICATION OF BUYER TO
OTHERS FOR COSTS, DAMAGES OR EXPENSES, EACH ARISING OUT OF OR RELATED TO
THE PRODUCT OR SERVICES OF ANY ORDER OR (3) FOR ANY DAMAGES, WHETHER
GENERAL, SPECIAL, OR FOR NEGLIGENCE, AND EXPRESSLY EXCLUDES DAMAGES
RESULTING FROM LOSS OF PROFITS, USE OF PRODUCTS, ANY INCIDENTAL, OR
INDIRECT CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SYMCOM'S OBLIGATION TO REPAIR, REPLACE OR CREDIT THE PURCHASE
PRICE SHALL BE THE LIMIT OF ITS LIABILITY UNDER THIS WARRANTY. Returns: All
returns must be authorized by SymCom and must have a Return Material
Authorization (RMA) number. Issuance of a RMA number does not acknowledge
goods as defective or under warranty by the seller. Unauthorized returns
will be refused. Authorized returns must be shipped freight prepaid and are
subject to inspection and/or testing prior to disposition. Product built to
Buyer's specifications cannot be returned for credit or exchanged under any
circumstances. For SymCom’s complete RMA terms, please visit our
website. Cancellation of Custom or Non-Preferred Products: Buyer may cancel
an order upon written notice to SymCom's customer service department and
upon payment of cancellation charges, which shall include all costs, both
direct and indirect, incurred and/or committed. SymCom agrees to divert
completed work and work in progress from a cancelled order to other orders
whenever possible. Cancellation of Preferred Products: Full refund if
returned within 30 days of purchase. Unit must be in original packaging and
in new condition. An RMA must be issued for any return. To view our sale
terms policy, click on the link below.